LaptopIndy is a group of highly trained and motivated technicians, handpicked for their skills with laptops.
What are your qualifications?
LaptopIndy only hires those who have documented experience working with mobile hardware.
Where are you located?
Most of the work we do is onsite. We do any additional repairs in our office, but do not publish our address to provide additional security for those problems severe enough that require that we work on them off-site. If you need our street address, please refer to your invoice. In the future, we may have a drop off location or locations. Please stay tuned!
When will my work be done?
Our normal turnaround time is one to two days for most repairs. If we need to order parts, we will have you keep your equipment until the parts come in.
Why should I have LaptopIndy work on my equipment?
In a word, Experience. The technicians at LaptopIndy know how to work on your equipment. We have the knowledge to provide the best possible service.
Do you offer a warranty?
Yes! All of our work is guaranteed for one year after the service is completed. In addition, we keep track of the parts used to maintain manufacturer warranties.
Do you offer manufacturer's warranty service?
Not directly at this time. However, we will work with your manufacturer if your laptop is still under their warranty.
What if my laptop is not worth repairing?
Sometimes, the cost of the repair is more than the cost of replacement. Many repair places will go ahead and do the repair anyway. This is not the way LaptopIndy does business. If the repair on your device costs more than replacement, we'll let you know as that is determined. At that point, we will discuss your options and offer assistance in migration.