LaptopIndy is different than other computer repair companies for quite a few reasons.
- We work on only laptops
A lot of computer repair companies do all sorts of repairs; we don't. All we work on is laptops
- We are experienced
Aaron Springer started working with computers professionally in 1997, nearly twenty years ago. He is highly experienced in hardware, software, and customer service
- We are focused
When you contact us, we will let you know exactly how busy we are, and a realistic estimate of when your laptop will be ready. If we miss that deadline, we will discount a portion of our fee
- We're not out to sell parts
Other computer repair companies make profits from sales and service. We only sell our services. All parts are provided at cost. This not only saves you money, but also guarantees that we are not out to push you into a pricy upgrade you don't really need
- We don't buy or sell laptops
Again, we will consult with you to help you find the right solution to your needs, but you buy all equipment at cost, which means it is in our interest to recommend what is best for you, not just what costs the most
- We're committed to our customers and the quality of our work
Our goal is for our customers to receive the highest level of service, and that their problems will be matched with the best solutions
- Our lifetime warranty
When you receive service from LaptopIndy, we stand behind our service for the lifetime of your laptop. If the repair included parts, we will even help you get warranty service from the manufacturer.